Privacy Policy

Privacy Policy

This Privacy Policy outlines how the Samoa Submarine Cable Company (SSCC) collects, manages, and protects personal information obtained through your interactions with our website or through any form of communication relating to Samoa Submarine Cable services.

1. Information We Collect

We collect only the personal information you voluntarily provide to us. This may occur when you:

  • Contact us via our website, email, or other communication channels
  • Request technical assistance
  • Submit service‑related inquiries
  • Engage in commercial, operational, or partnership discussions

The information you provide may include your name, email address, telephone number, organization details, and any other information you choose to share with us.

SSCC does not operate an online retail platform and does not collect consumer purchasing or payment information.

2. How We Use Your Information

The information we collect is used solely for legitimate business and operational purposes, including:

  • Responding to inquiries, support requests, and technical issues
  • Facilitating communication related to Samoa Submarine Cable services
  • Coordinating service, operational, and network-related activities
  • Enhancing our website, communications, and service processes
  • Ensuring security and preventing unauthorized access or misuse

SSCC does not use personal information for consumer marketing or advertising.

3. Information Sharing

We do not sell, trade, or rent personal information to third parties. Information may be shared only with trusted service providers or partners who support our operational, technical, or administrative functions. These parties are contractually required to maintain confidentiality and to use the information solely for the purposes specified by SSCC.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. SSCC continuously evaluates its security measures to maintain a secure operating environment.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Update or correct your information
  • Request deletion of your information, where applicable under relevant laws
  • Ask questions regarding how your information is collected, used, or stored

These rights may be exercised by contacting SSCC directly.

6. Cookies

Our website may use cookies to support functionality and improve the user experience. You may disable cookies through your browser settings; however, doing so may limit certain features or functionality of the website.

7. Changes to This Policy

SSCC may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with an updated effective date.

8. Contact Us

For questions or requests regarding this Privacy Policy, please contact us on info@ssccsamoa.com